Privacy Policy

Last Updated: October 7, 2026

Welcome to Bazarse. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our platform.

1. Information We Collect

We collect the following types of information strictly to provide, secure, and improve our services:

Personal & Business Information: Name, email address, verified phone number, business name, store address, GST/business identifiers, and profile details provided during vendor onboarding or user registration.
Camera & Media: With your explicit runtime permission, we access your device camera and selected images solely for uploading storefront pictures, managing product catalogue photos, capturing billing receipts/invoices, and scanning barcodes or QR codes for inventory management. We do not access, scan, or transfer your private photo gallery beyond the specific media items you choose to upload.
Microphone & Audio Data: When you choose to interact with voice-enabled features (such as Bazar AI Voice Assistant), we access the microphone to capture and transcribe spoken voice commands in real time. Voice audio is processed transiently to fulfill your search or action request and is never used for background recording, ambient eavesdropping, or third-party advertising.
Precise & Approximate Location: With your permission, we collect location coordinates to verify merchant store physical locations, anchor storefronts accurately on consumer discovery maps, and enable hyper-local customer discovery. We do not track your location in the background when the app is closed.
Financial & Transaction Data: For merchant store operations, wallet top-ups, and customer order processing, we securely process transaction histories and settlement records through RBI-authorized payment processors (such as Razorpay). We never store raw debit/credit card numbers or UPI PINs on our servers.
Device & Hardware Peripherals: Technical diagnostic details (device model, operating system version, app build, network status) and Bluetooth/NFC hardware access strictly to interface with merchant hardware peripherals, such as thermal POS receipt printers and contactless verification tags.
Google Account Information: When you choose to link or sign in via Google Business, we access your authorized Google Business Profile data (business name, address, phone number, and location ID) solely to auto-fill your merchant profile.
Usage & Analytics Data: App interactions, catalog views, and crash diagnostics collected via privacy-focused analytics to ensure platform stability and performance.

2. How We Use Your Information

We use your information to:

Provide and improve our platform services
Create and manage vendor and customer accounts
Process transactions and display offers
Auto-fill business details from Google Business Profile (with your consent)
Send notifications about deals, orders, and account activities
Analyze usage patterns to enhance user experience
Comply with legal obligations

3. Google Business Integration

When you choose "Sign Up with Google Business":

We request access to your Google Business Profile to retrieve business information
We may store refresh tokens to enable auto-posting of offers to your Google Business Profile
You can disconnect this integration anytime from your account settings
We comply with Google's OAuth 2.0 policies and API usage guidelines

4. Data Sharing

We do not sell your personal data. We may share information with:

Service Providers: Third parties who help us operate our platform (AWS, Google Cloud, payment processors)
Business Partners: With your consent, to facilitate transactions between vendors and customers
Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement industry-standard security measures including:

Encryption of data in transit and at rest
Secure storage of authentication tokens
Regular security audits and updates
Access controls and monitoring

6. Your Rights & Account Deletion

In accordance with applicable privacy laws and Google Play Developer Policies, you maintain full control over your personal data. You have the right to:

Access & Portability: Request a copy of the personal and business data associated with your account.
Correction: Update or rectify inaccurate store or personal information directly in app settings.
Account & Data Deletion: You may request the permanent deletion of your account and all associated personal data at any time. You can initiate account deletion directly within the mobile app settings (Account > Delete Account) or by emailing our Data Protection Officer at privacy@bazarse.in or connect@bazarse.in with the subject line "Account Deletion Request". Upon receiving your verified request, your account and identifying data will be permanently purged within 30 days, except where retention is strictly mandated by statutory accounting or legal obligations under Indian law.
Revoke Permissions: You can withdraw runtime permissions (Camera, Microphone, Location, Bluetooth) at any time through your device operating system settings without losing access to non-dependent features.
Opt-Out: Unsubscribe from non-essential promotional communications at any time.

7. Data Retention & Security

We retain personal and business information only for as long as your account remains active or as necessary to provide marketplace and POS services, resolve disputes, and comply with statutory legal requirements. When data is no longer required, it is securely anonymized or permanently deleted.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect data from children.

9. Changes to Privacy Policy

We may update this policy periodically. Changes will be posted on this page with an updated "Last Updated" date.

10. Contact Us

For privacy-related questions or concerns, contact us at: